Abuja Delivery Options

Customers within Abuja can choose from the following delivery options at checkout:

Standard Abuja Delivery — ₦3,500

Delivery within 24 hours after order processing.

Express Abuja Delivery — ₦5,000

Delivery within 2 hours after order processing.

Express delivery is available only between 7:00 AM and 7:00 PM.

Orders placed outside this time may be processed for express delivery during the next available delivery window.

Delivery Timeframes

Delivery timeframes begin after your order has been confirmed and processed.

Estimated delivery times may be affected by:

• Customer location
• Courier availability
• Traffic delays
• Weather conditions
• Public holidays
• High order volume
• Incorrect or incomplete delivery details

We will make reasonable efforts to keep you updated if there is any major delay.

4. Nationwide Delivery

For deliveries outside Abuja, shipping fees and delivery times may vary based on destination, courier service, package weight, and product type.

Nationwide delivery may take 2–7 business days, depending on the destination and courier availability.

Some food items may not be available for long-distance shipping if we believe the delivery process may affect product quality.

5. Delivery Information

Please ensure that your delivery details are accurate before completing your order.

You are responsible for providing the correct:

• Full name
• Phone number
• Delivery address
• Nearest landmark, where applicable
• Any special delivery instructions

We will not be responsible for failed or delayed deliveries caused by incorrect, incomplete, or unreachable customer information.

6. Failed Delivery Attempts

If a delivery attempt fails because the customer is unavailable, unreachable, or provided incorrect delivery details, an additional delivery fee may apply for redelivery.

Where the order contains perishable or sensitive food items, we may not be able to guarantee product quality after a failed delivery attempt.

7. Shipping Fees

Shipping fees are calculated based on the delivery option selected at checkout, destination, package size, package weight, or courier charges where applicable.

Shipping fees are generally non-refundable unless the delivery issue was caused by an error on our part.

8. Damaged, Missing, or Incorrect Orders

If your order arrives damaged, incomplete, or incorrect, please contact us within 48 hours of delivery.

Please include:

• Your order number
• Clear photos of the item or package
• A brief explanation of the issue

We will review the matter and offer a suitable resolution where applicable, such as a replacement, refund, store credit, or correction of the order.

9. Pick-Up Option

Where available, customers may choose to pick up their orders from our designated location.

Pick-up orders must be collected within the agreed timeframe. Please wait for confirmation before coming to collect your order.

10. Delays Beyond Our Control

While we do our best to deliver orders promptly, we are not responsible for delays caused by events beyond our control, including weather disruptions, courier delays, road closures, public holidays, strikes, or other unforeseen circumstances.

11. Contact Us

For shipping questions, delivery confirmation, or special delivery requests, please contact us:

Email: info@akushifoods.com
Call: 09137152495
WhatsApp: 09137152495
Address: 7 Okonni Close SunnyVale Estate, Abuja